Showing posts with label Customer service. Show all posts
Showing posts with label Customer service. Show all posts

18.9.09

Definitely Boycotting this restaurant @ SS4D/2, Taman Rasa Sayang, Petaling Jaya

Well, if ppl know me, they know i will not boycott anything for nothing. anyways, i was around Kelana Jaya after my gym session and decided to have some carbs and proteins and so I got off the highway and into SS4D/2 where I saw a pretty crowded restaurant.. namely "Restaurant Yat Yeh Hing" Picture as above. So I browse around and saw the busiest stall in the restaurant which sells "The Yellow Chicken" and walked over to place my order. They weren't at all friendly but maybe cause they are too busy.

I ordered a plate of chicken breast with white rice. The waiter brought my utensils and a small platter of chili with garlic. I told him I wanted more but he never returned. so I figure that he's too busy and had forgotten all bout it. Then I waited for my chicken to arrive and took my plate over to pour some chili and garlic onto the chicken and the owner sternly told me off, "we already give you the chili, its on ur table" so I responded by saying "Oh, I like my chicken to be a little spicy" (Politely) and went back to my seat. Out of the Blue, a bombastically colored hair lady walks over to my table and took the small chili platter away and said, "Don't waste my chili" (RUDELY) any1... ANY1 who ate with me knows that i will definitely finish off all the chili and before I even voice out that I wanted the chili, she gave me a rude look and walks off..... (TALK ABOUT CUSTOMER SERVICE)

anyways.. the best part was, that small platter of chicken rice cost RM6.... lol...

The rude Hawker stall

16.12.07

Sunway Pyramid's Jusco food court Special Service

I've went to tons of Food court and by far today's the worst of all. Ivy, a friend of mine whom we met when I was traveling in UK decided to meet up at Sunway Pyramid to discuss bout some documentations. She just came back from UK and its actually a great experience to meet up with friends whom we met overseas while traveling. So we decided to sit down somewhere to have our dinner. My best friend, Heman told me bout the food court and well, I'm kinda down on my budget cause of my education fees. so we head there without hesitation. Its amazing how pack the place is or maybe because everyone is budget conscience as I do. So we walked about looking for a place to settle down. All we can find is a 2 joint table which is left uncleaned. So we sat and my friend went to look for a cleaner, well actually 2 who eventually never turn up. So I took the initiative to go and look for one to clean but I was given the shrug by him and he walked off without answering me. So I told myself to give him chance of just being in a bad mood (NOT) and will return to find my table cleaned. To my not so surprise, the table is still in the same condition. So I went and approach another cleaner and make sure he listen to what I have to say and yet.... see for yourself....

This is the scenery up till we leave the table

These are the table surrounding us

Finally, a cleaner cleaning the (refer above - right table) for a Malay family

The Special Service by the Jusco Food Court is what we call the Malaysian MOST EFFICIENT customer service. I definitely won't visit this food court twice.